Privacy Policy
Last updated: 2025-11-27
At RucoyBot.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and what rights you have under GDPR and other privacy regulations.
By using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We only collect the minimum amount of personal data necessary to operate the website and provide support.
1.1 Information You Provide Voluntarily
When you fill out the Help / Suggestions Form, we collect:
Name (if provided)
Email address
Message content
This data is used only to respond to your questions or support requests.
1.2 Automatic Data Collection
When you visit the website, basic technical data may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the site
This is standard for all websites and is used for site security, analytics, and functionality.
1.3 Payments & Donations
If you donate or purchase something (via Stripe, PayPal, Ko-fi, Sellix, etc.), the payment is processed by the third-party provider, not by this website.
We do not collect or store:
Credit card numbers
Billing details
Payment passwords
We may receive:
Your email
Confirmation of payment
Transaction ID
This is used only to provide access to purchased content (e.g., PRO bot) or to send thank-you notes.
2. How We Use Your Information
We use personal data only for the following purposes:
Responding to help / support requests
Providing access to purchased products
Improving the website and services
Ensuring website security
Processing donations or payments
Performance analytics (if enabled)
We do not sell, rent, or share your information with third parties for marketing.
3. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
Consent — when you fill out a form or contact us
Contract — when you purchase a PRO bot or donation-based content
Legitimate interest — site security, anti-fraud protection, and basic analytics
4. Cookies
If any cookies are used (e.g., for analytics or website functionality):
They will only be used to ensure proper function
You may block cookies in your browser settings
If Google Analytics is enabled, it uses anonymized IPs
You will be notified if we add any new cookies in the future.
5. How Long We Keep Your Data
We retain personal data only as long as necessary, including:
Support messages: up to 12 months
Purchase records: as required for accounting
Analytics data: handled securely by the analytics provider
You may request deletion of your data at any time.
6. Third-Party Services
We may use trusted third-party services such as:
PayPal — payment processing
Stripe — payment processing
Ko-fi / BuyMeACoffee — donations
Google Analytics (optional)
Cloudflare / hosting provider — security & performance
These services may process data (such as IP address) to ensure functionality.
7. Your Rights (GDPR)
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent at any time
Ask how your data is used
Submit a complaint to your local data authority
To exercise your rights, contact us at:
Email: admin@rucoybot.com
(or your preferred email)
8. Data Security
We take reasonable technical and organizational measures to protect your data from:
Unauthorized access
Loss
Misuse
Alteration
However, no online system is 100% secure.
9. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect data from them.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Information
If you have questions about this Privacy Policy, or want to request data deletion, please contact:
RucoyBot Support
admin@rucoybot.com